Delivery at a glance

We currently deliver ONE 7 products across India. Orders are generally dispatched within 24–48 hours and delivered within approximately 3–7 business days, depending on the delivery location.

Order Processing & Dispatch

Once your order is successfully placed and payment is confirmed, we begin processing it for dispatch.

Orders are generally dispatched within 24–48 hours. Processing may take longer during sales, festive periods, holidays, or periods of unusually high order volumes.

Delivery Timeline

Standard delivery generally takes 3–7 business days after dispatch.

Actual delivery time may vary depending on your location, courier availability, weather, public holidays, operational conditions, and other circumstances.

Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the order is placed.

Cash on Delivery

Cash on Delivery may be available for eligible orders and delivery locations.

COD availability and applicable limits will be displayed during checkout.

Order Tracking

Once your order has been dispatched, tracking information will be provided where available.

You can use the tracking information to follow the progress of your shipment through the applicable courier service.

Delayed or Lost Shipments

In some situations, a shipment may be delayed because of courier operations, weather, transportation issues, public holidays, incorrect information, or other circumstances beyond our reasonable control.

If your shipment appears to be delayed or lost, please contact our support team with your order details. We will coordinate with the relevant courier partner and review the shipment status.

Incorrect Delivery Address

Please make sure that your delivery address, phone number, and other delivery information are correct before placing your order.

If you notice an incorrect address after placing your order, contact our support team as soon as possible.

Address changes may not be possible once an order has been dispatched.

Delivery Attempts

Courier partners may make delivery attempts according to their operational process.

Customers should ensure that someone is available to receive the shipment and that the provided delivery information is complete.

Need Help?

If you have questions about your shipment, delivery status, or order, our support team is available to assist you.